User Guide

Number of delivery days

■ If there is no desired delivery date in the remarks column, we will ship within 2-5 days after receiving your order.
If the shipping is delayed, we will contact you separately.

■ Delivery date and time specification
Please fill in the desired date and time in the remarks column of the cart page.

You can specify 5 to 30 days after 5 business days from the order date.


Around 12:00 to 14:00
Around 14:00 to 16:00
Around 16:00 to 18:00
Around 18:00 to 20:00
Around 19:00 to 21:00
From around 20:00 to 21:00

■ Please contact us if you wish to be early (delivery within 5 business days).

about shipping cost

■ Area other than Hokkaido and Okinawa ... 770 yen (tax included)

■ Hokkaido / Okinawa ... 1,430 yen (tax included)

Payment method

■ Credit card
Visa, MasterCard, American Express, JCB, Diners Club, Discover

■ Bank transfer
14 Bank Yajima Branch (220) Normally 0854932
Setouchi powder lab joint company

■ Amazon Pay, Apple Pay, Google Pay, Shop Pay

Gift order method (delivery destination is different from the orderer)

■ If you want to specify the shipper column, such as a gift, select "Delivery destination and orderer are different" on the "Payment" page and enter the orderer information.

■ If you select "Same as the delivery address", the shipper column will be our shop.

* If the order of the orderer is different from the credit card address, a payment error may occur.

ガイド

About delivery notes and statements

■ Delivery books and statements are not included with the product.
For your order, please check the email that is automatically sent when ordering.

■ Customers who wish to have a statement (PDF)Inquiry formPlease contact us.